Shipping & Returns
Delivery
At Dr. Scent, we’re committed to delivering your favorite scents quickly and at no extra cost. Here’s what you can expect:
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Order Processing: Orders are processed swiftly, with most eligible for same-day delivery. You will receive a confirmation email with tracking details once your order is on its way.
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Same-Day Delivery: We offer free same-day delivery within Qatar. Orders placed later in the day may be delivered the next business day.
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Delivery Costs: Enjoy free delivery on all orders, no minimum purchase required!
Return Policy
We want you to be fully satisfied with your Dr. Scent purchase! If, for any reason, you’re not completely happy, here’s how our returns process works:
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Return Eligibility: Unopened and unused products may be returned within 14 days of delivery. Products must be in their original packaging.
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Refunds: Once your return is received and inspected, we will process a refund to your original payment method within 5-7 business days.
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Return Delivery Costs: Customers are responsible for return delivery costs unless the item was received damaged or defective.
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Exchanges & Defects
If your order arrives damaged or incorrect, please reach out to us at +974 7781 0636 within 7 days of receiving the item, and we’ll arrange a replacement or refund.